This kettle was awful from the get go: it is really really cheap plastic (there is good quality thick plastic and such); the lid wouldn't open enoughto put water in then it opened too far and wouldn't shut all the way, causing the auto off feature not to work.
I asked for my money back and that was even worse: the man I dealt with was very very mean and crude.
I just threw the unit away.
I had bought another lemon before this one--, both very inexpensive. I had forgotten my old rule: always buy top of the line with electronics, and the auto-off
is electronic.
I went ahead and bought a $60 unit from amazon: if something goes wrong they are quick to send you a return shipping label and replace or reimburse the situation.
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Toastmaster Classic 1.5L Electric Cordless Jug Kettle, Black
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